Guam Terminal Supervisor - APL (Guam)
APL, one of the world’s leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce.
APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by Jacques R. Saadé. CMA CGM has a global presence thanks to its numerous vessels calling various ports all over the world. CMA CGM has grown continuously, and has been constantly innovating to offer its clients new sea, land and logistics solutions. Headquartered in Marseilles, the Group has employees all over the world in hundreds of agencies.
With over 170 years of experience, APL has the knowledge and the expertise to help our customers grow their businesses and negotiate in an increasingly complex and ever-changing global marketplace – whether that is venturing into new territories or growing in already developed markets.
JOB TITLE
Port Terminal Supervisor
JOB CODE
JOB GRADE
DEPARTMENT
Guam Terminal Ops Management
BUSINESS UNIT
Operations
SITE LOCATION(S)
Guam
REGION(S)
FLSA STATUS
EXEMPT
NON- EXEMPT
N/A
1. Summary Description
The Container Yard/Terminal Supervisor has direct leadership accountability for the Guam Gate, Container Yard and CFS, specifically, strategic mode of operation; safety; customer service; labor relations; budget management; CAPEX; forecasting; data integrity; performance reporting and organization management.
2. Key Result Areas
Individual performance measures (KPIs) required of the job that align with company goals and ensure accountability for the delivery of measurable results and clear linkage to the Performance Management Process (PMP)
Keys Results (KPI’s)
Result Measurement (Metric)
Terminal Cost
Cost Control
Terminal Management
Efficiencies
Labor Management
Cost Control
3. Key Accountabilities/Job Duties
KEY ACCOUNTABILITIES/JOB DUTIES
% OF TIME
Terminal Services
+ Direct and manage all Container Yard, Gate and CFS operations. Support all terminal operating groups to establish optimum operating plan with emphasis on exceeding budgeted cost and service commitments.
60
Labor Relations
+ Build and maintain open working relationships with labor through Joint Port Labor Relations Meetings. Understands both Guam Employers and labor jurisdictional responsibilities and requirements.
+ 5
Organization
+ Provide leadership and direction to team.
+ Provide constructive feedback and positive reinforcement.
+ Encourage teamwork.
5
Process Management
+ Prepare and publish key terminal metrics including safety, cost, service and productivity.
+ Standardize Container Yard, Gate, and CFS operations processes, by using quality tools and practices, to stabilize day-to-day decision-making.
5
Safety
+ Communicate safe work practices and provide a safe working environment.
+ 5
Budgeting & Forecasting
+ Utilize historical data to assist in making future planning decisions and helps create a department Cargo Handling budget.
5
+ Identify and explain variances between actual and budgetary spend on a period basis.
+ Works with General Manager.
15
STATEMENT OF OTHER DUTIES
"This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described."
4. Reporting relationships:
Supervisor, dotted line reporting, direct reports, indirect reports, key peers
Reporting Relationship
Title(s)
FTE’s
Immediate Manager/Supervisor
Ops Supervisor
Dotted Line
Direct Reports (titles and quantity)
Open
Indirect Reports
Marine Supervisor
Key Peers
Please attach (or paste below) the supporting organization chart with the job description.
5. Key Internal/External Relationships– who, why, how often
Who (Internal or External)
Why
How Often
Port Authority
Terminal Management
Everyday
Truck Vendors
Movement of Containers
Everyday
Guam Customs
Release of Containers
Everyday
6. Typical problems and decisions required
What is the level of the problem solving and independent judgment?
DECISION MAKING:
+ Are there opportunities for independent decision-making based on the comparison and evaluation of possible courses of conduct and acting, or making a decision after various possibilities have been considered without consulting a manager or supervisor in the department?☒YES ☐NO
+ If YES, pleasedescribe the decision making process.
+ Does the position have the authority to formulate, affect, interpret or implement management policies and operating practices for their department or the Company?☐YES ☒NO
+ Does the position have the authority to waive or deviate from established policies or standard operating procedures as set forth by the department or Company? ☐YES ☒NO
+ If NO was answered for any of the above, pleasedescribe the kinds of typical problems or challenges encountered in the position that requires independent decision making, if any.
SUPERVISION RECEIVED:
Describe the amount of supervision required to make the decisions.
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Close Supervision: The incumbent(s) is assigned duties according to specified procedures and receives detailed instructions. Work is checked frequently
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Occasional Supervision: The incumbent(s) performs a variety of routine work within established policies and procedures, and receives detailed instructions on new projects and assignments.
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Minimal Supervision: The incumbent(s) normally receives little instruction on day-to-day work and receives general instructions on new assignments
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Direction: The incumbent(s) establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.
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General Direction: The incumbent(s) exercises wide latitude in determining objectives and approaches to critical assignments and goals.
7. Descriptive Quantitative Data
Budget size/ sales targets (US$)
(please provide data specific to the position and/or Country/region/function where the position reports into)
Review
Position
Country/Region/Function
+
+
+ Geographic reach/span
8. Job Qualifications
Show which are ‘required’ and which are desired or nice to have.
Required Education
College degree in Business, Terminal Operations or related field preferred; or equivalent combination of education and work experience.
Experiences
Minimum of 10 years of port terminal operations with at least 5 years of terminal management in larger 24 by 7 operations in organized labor environment - Technology awareness and impact on port performance - Ability to analyze and interpret proposals and contracts - Knowledge of financial principles and management; accounting - In depth knowledge of labor relations - Effective communicator and consensus builder - Tolerance of ambiguity - Extraordinary commitment to task
Skill Sets
Teamwork - showing a commitment to teamwork and collaboration - Respect - extending dignity and respect to all people - Integrity - fostering trust and a positive work environment - Innovation - bringing creativity to the workplace - Customer Focus - achieving Company, department, and personal goals through a strong customer focus
Language Skills
9. Physical Attributes of the position
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Kneeling: Bending legs at knee to come to a rest on knee or knees
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Reaching: Extending hand(s) and arm(s) in any direction
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Standing: Remaining on one’s feet in an upright position without moving, particularly for sustained periods of time
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Sitting: Remaining in the seated position for sustained periods of time
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Balancing: Walking or standing across moving or multi-level surfaces while maintain body equilibrium
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Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one site to another
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Lifting: The worker must have the physical ability to move objects weighing up to 20 pounds from a lower to a higher position or horizontally from position-to-position, (if more than, 20 lbs. please state here_________).
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Fingering: Typing or otherwise working primarily with fingers rather than the whole hand
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Talking: Expressing or exchanging ideas by means of spoken word
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Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction
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Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers
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Vision: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading, or to make general observations of facilities or structures
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Climbing: Ascending or descending ladders, stairs, scaffolding, ramps using feet & legs, or hands & arms
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Crawling: Moving about on hands and knees or hands and feet
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Other: Please Describe -
APPROVALS:
Author
Original Date
Updated/Revised
Manager/Director
Date
Human Resource Manager
Date
Compensation
Date
APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation.
Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com.
