Branch Mortgage Loan Officer - PenFed Credit Union (Guam)
Branch Mortgage Loan Officer
ID **16373**
City **Yigo**
State/Territory **Guam**
**Branch Mortgage Loan Officer**
**Summary**
PenFed Credit Union is hiring a Branch Mortgage Loan Officer at our Guam Branch in Hagatna, Guam. The primary purpose of this job is to work with leads submitted through online applications on Pentagon Federal Credit Union’s website. The Branch MLO will contact leads and provide detailed loan guidance and advice to secure residential mortgage business and meet production goals.
**Essential Functions**
_Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform_ _other duties as assigned_ _._
+ Handle all foot traffic in PenFed branch locations in regards to mortgage loan originations, proactively follows up with online e-leads and contacts PenFed members to generate additional mortgage business.
+ Represent PenFed in the market place, research competitor and other external marketplace best practices. Have an awareness of competitive strategies and knowledge of product offerings as a means to improving sales penetration and fulfilling the needs of actual and potential members.
+ Develop and maintain knowledge of Conventional, VA and FHA lending policies and procedures.
+ Conduct interviews with prospective borrowers in order to collect and analyze information regarding the member’s income, assets, investments or debts to determine member financing objectives. Provide sound mortgage advice to members regarding the advantages and disadvantages of different loan products and pricing policies and guidelines.
+ Ensure exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures, regulatory requirements and demonstrate a commitment to professional ethics.
+ Learn and utilize assigned programs and technology to maintain regulatory loan documentation requirements. Ensure that all conditions and closing dates are met.
+ Initiate and maintain contact with members throughout the processing period to ensure that all related parties are kept informed of loan status, conveying the appropriate level of urgency and professionalism so that all expectations are exceeded. Identify any issues, which may affect ability to meet previously established conditions and dates in a timely manner.
+ Generate leads by proactively and reactively contacting members in PenFed’s database and handle all website and foot traffic through one of PenFed’s branch locations.
+ Respond to member inquiries and provide advice to the member in a detailed and comprehensive manner using advanced sales tactics to move the loan forward.
**Education and Experience**
_Equivalent combination of education and experience is considered._
+ High School Diploma or equivalent.
+ Minimum of four (4) years of college degree preferred.
+ Minimum of two (2) years of residential mortgage lending experience with a focus on generating business is preferred.
+ Demonstrated understanding of mortgage processing, underwriting and closing procedures.
+ Knowledge of Conventional, FHA and or VA lending guidelines.
+ Understanding of Federal Regulations governing Real Estate Lending.
**Supervisory Responsibility**
This position will not supervise employees.
**Licenses and Certifications**
There are no additional licenses and/or certifications required.
**Work Environment**
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
* _Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*_
**Travel**
Ability to travel to various worksites and be on-call is required.
**About Us**
Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 1.6 million members and over $23 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, Okinawa, and Portugal. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.
Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.
**Equal Employment Opportunity**
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 571-289-4710.
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply
for a job or perform the essential functions of a job unless doing so causes a direct threat to these
individuals or others in the workplace and the threat cannot be eliminated by reasonable
accommodation or if the accommodation creates an undue hardship to PenFed. Contact human
resources (HR) with any questions or requests for accommodation at 703-838-1568.
